Exceptional Support for Agile Campaigns
Experience unmatched customer support at every step of your journey with Vibe.
Rated 4.8 out of 5 on G2
Comprehensive Support Services
Discover a range of support services designed to assist you in maximizing the potential of your TV campaigns with Vibe.
- Dedicated Account Managers
- A TV expert will check in on you and your campaign regularly with recommendations and reminders.
- Live Support
- Live support is available at all times during business hours to help you instantly with your campaign setup.
- Help Center
- Get an answer to questions you might have about our platform in our dedicated help center.
- Best Practices
- Our team of TV experts is constantly sharing best practices around TV advertising. Make sure to check out our blog!
Your Success is Our Priority
Frequently asked questions
Can’t find the answer you’re looking for?
Checkout out our Help Center.
- How can I make sure my campaigns are running optimally?
- A dedicated TV expert will check in on you and your campaigns weekly at least with reminders and recommendations to make sure you are aware of all new features and any potential issues are flagged immediately.
- Is there a dedicated help center to get answers to questions about the Vibe platform?
- Yes, Vibe has a detailed, contantly updated help center where you can find answers to almost any question you might have about the platform.
- Does Vibe share best practices around TV advertising?
- Certainly! Our team of TV experts is constantly sharing best practices and case studies around TV advertising. Make sure to check out our blog for valuable insights.
- How is customer success prioritized at Vibe?
- Our (human) team painstakingly reviews all customer campaigns manually to make sure they are running optimally.
Custom Support to match your Campaign Needs
Experience Unmatched Customer Support - Your Success is Our Priority!
